By accessing and using this website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using or accessing this site. This website is intended for users who are at least 18 years of age.
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use and enjoyment of the site. Unauthorized use of this website may give rise to a claim for damages and may constitute a criminal offense.
All products offered on this website are dietary supplements intended for adult use only. By placing an order, you confirm that you are at least 18 years of age and that you are purchasing for personal use, not for resale. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed for commercial resale purposes.
Product descriptions, pricing, and availability are subject to change without notice. We make every effort to ensure that product information is accurate, but we do not warrant that descriptions or other content on this site are complete, accurate, or error-free.
All prices displayed on this website are in United States Dollars (USD). We accept all major credit and debit cards including Visa, Mastercard, Discover, and American Express. Payment is required in full at the time of purchase. All transactions are processed through encrypted, PCI-compliant payment processors.
Prices are subject to change at any time without prior notice. Any promotional pricing is valid only for the period specified and while supplies last. We reserve the right to correct any pricing errors and to cancel orders placed at an incorrect price.
Orders are typically processed and shipped within one to two business days of purchase. Delivery times vary by location. Most domestic orders within the United States arrive within five to seven business days. International shipping timelines and availability may vary.
Tracking information will be provided by email once your order has shipped. We are not responsible for delays caused by factors outside our control, including carrier delays, weather events, or customs processing for international orders. Risk of loss and title for purchased products passes to you upon delivery to the carrier.
Joint Genesis is backed by a 180-day, 100% money-back guarantee. If for any reason you are not completely satisfied with your purchase, you may contact our customer support team within 180 days of your original order date to request a full refund. Refunds are issued to the original payment method used at the time of purchase.
To initiate a refund, contact us at support@jointgenesis.com with your order number and a brief description of your experience. Our team will guide you through the return process. Return shipping costs for refund requests may be the responsibility of the customer. Refunds are typically processed within five to ten business days of receipt of the returned item.
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Joint Genesis or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our express written permission.
You agree not to engage in any conduct that disrupts or interferes with the proper operation of this website. This includes but is not limited to transmitting malicious code, attempting unauthorized access to any part of the site, or engaging in any activity that could damage, disable, or overburden our servers or infrastructure.
This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted or error-free. The information on this site is for general informational purposes only and is not intended as medical advice.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Always consult a qualified healthcare professional before beginning any dietary supplement program.
To the fullest extent permitted by applicable law, Joint Genesis and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of this website or the products purchased through it, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these terms or your use of the website shall not exceed the amount you paid for the product that is the subject of the claim.
You agree to indemnify, defend, and hold harmless Joint Genesis and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of this website, your violation of these Terms, or your violation of any third-party rights.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located within the United States. By using this website, you consent to the jurisdiction of such courts.
We reserve the right to update or revise these Terms and Conditions at any time. When changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
If you have any questions about these Terms and Conditions, please contact our support team at: